The simple agreement between us.

By accessing nityagro.com or placing an order with us, you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree, please refrain from using our website or services.

We may update these terms occasionally. Continued use of the site after changes are posted means you accept the revised terms.

All prices on our site are listed in Nepalese Rupees (NPR) and include applicable taxes unless stated otherwise. We reserve the right to update pricing without prior notice.

Once an order is confirmed, it represents a binding contract. We will notify you promptly if any item becomes unavailable or if there is a pricing error.

We aim to dispatch orders within 2–3 business days of confirmation. Delivery timelines vary by location and are estimates, not guarantees.

Risk of loss and title for products pass to you upon delivery. We are not liable for delays caused by courier services or events beyond our control.

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery at care@nityagro.com with photos and your order number.

Refunds or replacements are issued at our discretion after review. We do not accept returns on food products for reasons other than damage or error on our part.

All content on this website — including text, images, logos and product descriptions — is the property of Nityagro and protected under applicable intellectual property laws.

You may not reproduce, distribute or use our content for commercial purposes without prior written consent from Nityagro.

Our products are traditional, natural food items. They are not intended to diagnose, treat, cure or prevent any disease. Please consult a qualified health professional for medical advice.

While we take great care in production and quality control, individual results from using our products may vary.

To the extent permitted by law, Nityagro shall not be liable for any indirect, incidental or consequential damages arising from the use of our website or products.

Our total liability in any matter shall not exceed the value of the order placed by the customer.

These Terms & Conditions are governed by the laws of Nepal. Any disputes shall be subject to the jurisdiction of the courts of Kathmandu.

If you have any questions about these terms, please reach out to us at care@nityagro.com — we're happy to clarify.