Your trust is our most valuable harvest.
This Privacy Policy explains how Nityagro collects, uses and safeguards the information you share with us — written in plain language, the same way we believe in honest food.
Last updated: 1 May 2026
Information We Collect
Personal details you share with us — name, email, phone number, billing and shipping address — when you place an order, create an account, or subscribe to our newsletter.
Order and payment information processed securely through our certified payment partners. Nityagro does not store your full card details on our servers.
Technical data such as IP address, browser type, device information and pages visited, collected automatically to help us improve your experience.
How We Use Your Information
To process and deliver your orders of wood-pressed oils, flours and spices, including order confirmations and shipping updates.
To respond to enquiries, provide customer support and share information about our farms, methods and new harvests when you opt in.
To improve our website, products and services through anonymised analytics — never to sell your personal data to third parties.
Cookies & Tracking
We use essential cookies to keep your cart and session active, and analytics cookies to understand how visitors use our site. You may disable non-essential cookies through your browser settings at any time.
Data Security
Your information is stored on secure servers protected by industry-standard encryption (SSL/TLS). Access is restricted to authorised Nityagro team members on a need-to-know basis.
We retain personal data only as long as necessary to fulfil the purposes outlined in this policy or as required by Nepal law.
Sharing With Third Parties
We share data only with trusted partners who help us run our business — payment processors, shipping couriers and email providers — under strict confidentiality.
We may disclose information if required by law, court order or to protect the rights and safety of Nityagro and its customers.
Your Rights
You may request access to, correction of, or deletion of your personal data at any time by writing to us at care@nityagro.com.
You can unsubscribe from marketing emails using the link in any newsletter, or by contacting our team directly.